Written Review
"Amazing staff....great property!"
On the last day of my stay, I wanted to find the General Manager, and ask her what she is doing to her staff; do they get daily naps at lunch?? regular bonuses?? free cake and cookies?? Whatever it is she's doing, she's doing it right!! I'm a blue collar thinker. If you complain on review sites because the a/c unit was too loud, this review is NOT for you (not that the a/c unit was loud by the way). While at this property over the holidays, I was personally greeted by EVERY staff member I walked by! While I sat on the beach during one of the warm December days, I looked back and saw one of the housekeepers squeegeeing the balcony door windows as if his goal was to turn it into a mirror. You just don't see that kind of motivation and level of pride at all hotels. I could go on and on, but trust me, this is the place to stay!
"Nice place"
The front desk personnel were very friendly and helpful. The rooms were clean and the beds were nice. While this place does not have a complimentary breakfast, the breakfasts we order were hot, plentiful portions and delicious. Will definitely return.
"Get spoiled on the Oceanfront"
We spent the New Years Weekend enjoying the Oceanfront from a beautiful and comfortable corner suite at the Courtyard Oceanfront South. The hotel is quiet and the team who works there are incredible and welcoming. Our corner suite included a good sized sitting area/ living room/ dining area, a kitchenette, a bedroom with 2 double beds (VERY comfortable) and one of the largest hotel bathrooms I have seen in a while. An Oceanfront balcony with chairs provided a front row seat to watching the sunrise and all the beach related happenings. An added treat was being able to see the Boardwalk Christmas lights, as we were located between the colorful displays for A Partridge in a Pear Tree and Two Turtle Doves.
As is the norm for Courtyard, the staff were true professionals and treated us - and all guests - like welcomed friends. It was so great to experience their interactions with each other - so positive and such a great feeling to be in an environment where they care about each other as much as they care about their guests. Keep up the great work.
"Versatile Staff"
My stay at the Courtyard in Virginia Beach was wonderful! Every room has an ocean front view and a huge balcony to enjoy it on. The hotel is extremely clean, well kept, and up to date. The best part of this hotel was the staff. There was one staff member that literally seemed like he did everything! He was there every morning, and every night, behind the buffet, setting up conference rooms, etc. He seemed like he worked endless hours, but he continued to have a very upbeat attitude. He should be praised by management.... this type of employee is hard to find!
"Great Holiday Getaway"
Took a quick trip down to the beach after Christmas (stayed four days and three nights), to relax and rejuvinate before the New Year. Stayed in the Oceanfront Presidential Suite, which provided great ammenities and space for our family of three, including a kitchenette, dining area, living room with pullout sofa, desk, separate bedroom with king bed, lounge chair, bathroom and extra vanity outside, with two entrances and two separate oceanfront balconies. We noted that we could easily stay here for a week in the summertime and not feel crowded. The pool and hottub were nice, and mostly full of children, but that's what we were looking for on this trip. Bistro, standard fare, but always served with a smile. Such wonderful service throughout our trip. Some our favorite staffers include: Natarra (always helpful, looking things up without being asked), Shekila (super friendly Bistro waitstaff), Celia, Brandon, Trevor and Alice (who made amazing towel animals while providing excellent housekeeping, what a hit!).
"Friendliest Staff Ever!"
The staff at this here is by far the friendliest staff I have ever experienced at a hotel. They welcome you in and make you feel like you are a part of their family. Its a wonderful feeling when you can go and stay at a hotel where they all remember your name as well as exactly what drink you want at the Starbucks bar. Rande and Shakeela were particularly friendly, helpful and welcoming. Since I visiting there for a business trip, I've recommended to my company that all our visiting employees be booked at this hotel.
"Nice hotel with excellent staff"
Quiet, clean and good place for a trip to the parks. The pool is not crowded and a nice place to relax. The staff at the front desk was incredibly friendly and helped us sort through the various ticket package choices, including making phone calls for us. Highly recommend and would go back.
Breakfast was quite good but not open late enough. Dinner was awful and I'd avoid eating there. Different managers morning and night and completely different experience with service and food quality.
"Such a great bar!"
We went to check out the hotel and there is a great bar! The staff is so helpful and attentive. We are so glad we stopped by! The staff is also friendly. The drinks and food are great.
I will definitely go back! The samples are great! And there is coffee!
"Weekend with Friends"
Stayed only 1 night but I enjoyed my stay. Nice hotel with excellent view of the ocean and the boardwalk. Very friend and helpful staffs, especially Rande G who went out to his way to help with my family and young toddlers.
"Beautiful Ocean Views"
We stayed 3 nights in the November. The staff is very friendly and helpful. The rooms are all oceanfront with great views. Off season rates are great. The room was large and comfortable, though the furnishings are a little sparse. But for affordable oceanfront living, it is very nice.
"My weekend with friends"
The room was very nice and the view was breathtaking. I really enjoyed my visit, the buffet breakfast was good and the price the is reasonable. This was my first visit to the hotel and it certainly will not be my last visit. When we entered our suite, it was very fresh smelling and comfortable. This was truly a good experience.
"First visit"
The staff were most friendly upon arrival. The room was clean and neat with an excellent view of beach and ocean. Trevor D. attending the Bistro was most accommodating to the varied needs of all guest. Overall we were pleased but would've liked a bath as well as a shower.
"My time visiting"
My stay at the courtyard was great and my time at the bristro was awsome thanks to Trevor and Crystal they my time there great. I recomend vistors not only stay at the courtyard but dine in aswell the food is great
"Loved Our Stay at the Courtyard Marriott Virginia Beach"
Our room directly faced the Ocean, and it was sunny with a wonderful view. There are horseback rides available in front of a nearby hotel, so we looked out the window to the Beach, and a few horses nearby. The room was clean, and the staff was wonderful. There is free parking, and it is easy to park because they had two lots. They also had free internet. Would have preferred free coffee in a pot downstairs in the morning, but they do sell Starbucks coffee in the Lobby. The staff at the front desk is great and helped us when we asked for a little later checkout time.
"What a beautiful hotel and so comfy"
I am going to be honest here because I can't talk to all the things the hotel had to offer but here is what I can tell you. We got a corner presidental suite. It had a balcony ocean side which was so nice and because it was off season was very quiet. But it would be fun to watch all the beach people during busy season. The king room was seperate and the bed was very comfy. The suite had comfy furniture and a nice dining area that we loved because we ordered in. We had been on Business in Richmond and decided to come here for an overnight relaxation and couldn't have asked for better. Clean rooms, quick check in, bathroom was even great. It was just an overall relaxing night. It was a little expensive but I think worth it. I wouldn't pass on staying at this hotel again. I know they had plenty of other great things so check out the website for more.
"Outstanding Service"
We have been coming to this hotel for 5 years for business. It is in a great location for restaurants and walks on the beach. The service is outstanding. Wendy at the Bistro went out of her way to serve us foods to meet our picky standards. Randy at the front desk always greats us with a smile, and makes sure we get everything we need to make our stay successful. We will be back next year.
"What a wonderful find !!!!"
We felt so lucky to find this hotel, we had had to book out of the Best Western after just one night due to the condition of the room there. What a difference....it is just a couple of yards further down the beach, but a world away in respect of the beautiful rooms, which are bright and clean and very well appointed. The staff are so friendly and helpful, we felt almost like family, infact we stayed quite a few extra days and would have stayed even longer had our schedual allowed. We were very sorry to have to leave. If We ever go back to Virginia Beach we would certainly stay here, and will always happily recommend it to anyone in the furture
"Awesome - made my stay perfect"
Second time I visited Virginia Beach and stayed at this hotel. Perfect - people are outstanding , helpful and very special. I really hope to come back soon again and enjoy to stay in that hotel again.
Sad that Randy is leaving next June so I have to make it before that time.
"The only place I'll stay in virginia beach"
My first impression was with a wonderful young man named Brandon. The greeting was respectful, with a warn southern smile. He was energetic positive and made me and my wife feel at ease. We stayed 5 days 4 nights. The room was clean the ocean view was breathe taking. The entire staff were attentive, patient, accommodating and very helpful. The information provided by the hotel was very helpful in find great food in the area. When I come back this will be the only place I'd stay. Thank you Brandon and Alice you're both a class act.
"Relaxing stay with great views"
The hotel is in an oceanfront location with amazing views from the balcony (I saw dolphins from the balcony every day).
I had the presidential suite on the top floor, very spacious, great to get a little bit of computer work done during the day, good WiFi, mostly very quiet.
The only minor criticism would be that the room showed some minor blemishes (presumably irremovable stains in rug, scratches on door, etc) and that there was a persistent hum from the HVAC unit on the roof (which became inaudible when the windows were open to let in the wonderful sound of the crashing waves). But neither issue mattered much. In fact, I liked the room so much that I spontaneously decided to add a second night and the excellent front desk staff was able to accommodate my request in spite of the busy holiday weekend by reshuffling reservations.
Overall a very good experience, I plan to visit this hotel again next time I'm in Virgina Beach.
"Great value for the money"
Stayed for 4 nights and got a room on the 10th floor. Room was nice But...no safe in room. Small fridge. Balcony was direct oceanfront and had amazing views of the beach and ocean no more than 100yrds away. Had a small issue with clogged tub and was fixed that morning. Very helpful staff. Only cons were limited parking in front of hotel and parking garage a block away. No restaurant or coffee in lobby. Marriott going to "Bistro" concept. A Starbucks wannabe only open for breakfast and in the evening at dinner. Great to walk out the back door and on the boardwalk. Also was able to watch Dolphins from our balcony all day!! Hope to return soon.
"Great View"
Nice, clean room. Directly ocean front. No extra amenities like breakfast or at least coffee in the lobby. Would stay there again. Small balconies and beds were a little worn. In door pool was very clean.
"what a great place!"
I work in a hotel so I am picky about where I stay from the front desk to the cleanliness of our suite this place was wonderful! The front desk crew were so helpful and friendly and our girl that cleaned the 4th floor did a great job!
"Best location at the beach"
My son and I have been going here since he was four years old. He lives in Norfolk and I Woodbridge so I travel on Fridays to pick him up so we can have our father and son time. The drive for me takes 3+ hours but when I arrive at the courtyard Marriott, its like going home. The staff is what you would expect, professional, friendly and accommodating. If you ever go, do not leave without meeting Randi. He has been a friend and brother to me over the years. Somehow he manages to make you feel as if he is welcoming you into his own home. I'm not sure who hired him but it was a good investment. The hotel is strategically located in the center everything. If you want to go out and have drinks, you do not have far to stumble back to your room. The hotel is clean and the price is right. Thank you, Randi, my brother and friend.
"The staff is awesome!"
I stayed here for 11 days on a business trip - Stephanie and Shekeela at the Bistro were always pleasant and extremely sweet! The staff in general was always helpful and thoughtful! I will most definitely stay here if I'm ever back in the area.