Congratulations! As a qualified participant, Sandos Caracol would like to offer you the opportunity to enjoy this incredible offer of savings up to 77% off the retail price. This package promotion includes all meals, drinks, and non-motorized activities.The discounted package price is for 2 adults and 2 children 12 and under. Besides meeting the qualifications and attending the 90-minute resort preview, there are no other obligations. Primary Travelers must meet the Resort`s Qualifications below:
Group Travel
The resort is offering this first-time visitor promotion and will honor only one package per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, if you are traveling with others this package cannot be used for this trip, but you can save it for later. Otherwise, there are additional costs associated with group travel.
Credit Card
GUESTS WITHOUT A VALID CREDIT CARD WILL NOT BE ALLOWED TO CHECK IN TO THE RESORT UPON ARRIVAL.
Qualified customer(s) must bring with them to the Presentation, at least, one (1) personalized valid major Credit Card: VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS are accepted (Debit-Credit cards, check cards, or company/corporate cards are NOT accepted).
At the moment of check-in to the hotel, the reception will ask for a guarantee deposit on your credit card for the amount of $750 USD or its equivalent in Mexican Pesos, which will be cancelled and returned back to customer at the moment when the customer checks out of the hotel and complied with all Terms and Conditions detailed on this document by completing the resort preview.
Expired credit cards DO NOT QUALIFY.
Presentation
Attendance to a 90-120 minute resort preview at Sandos is required.
If married or cohabitating couple, both individuals must attend the presentation together.
All adult travelers must attend the 90-120 presentation of the vacation club at the hotel together.
You are not eligible if you have previously attended a presentation at Sandos.
Individuals who have attended or will attend a presentation in another hotel for 30 days before or 30 days after their stay at the resort are excluded from this offer.
It is the guests responsibility to contact the concierge to set their appointment for the 90-120 minute presentation of the hotels vacation club.
The presentation cannot take place on the first day or last day of your vacation stay.
Participants cannot have any type of appointment scheduled on the same day of the presentation.
Age
Married & Cohabitating couples - at least one of the qualified participants must be in the age range of 28 to 70 years old.
Income
Married & Cohabitating couples - Minimum $60,000 USD Combined Annual Income.
Participant must have a steady, legally-recorded job.
Retirees accepted only if ONE has legally recorded job with a Minimum $60,000 Annual Income from employment alone.
Must not be a full-time student.
Language
Both qualified participants must be fluent in English or Spanish.
Identification
The qualified person must present a major credit card and government-issued photo ID at the tour reception desk.
Married couples must bring with them proof of such (Government issued picture ID with matching addresses, and/or marriage certificate and/or lease agreement).
Marital Status
Offer is valid for married or cohabitating couples.
All guests must attend the presentation, including all persons in the reservation(s).
Countries
Offer is valid only for Citizen of the USA or Canada (not including Quebec) who meet all other qualifications. Valid USA or Canadian government issued ID must be presented by all guests.
Resort Fees
There will be a $29.95 per night Resort Fee charged automatically once your confirmation email is sent. This fee covers items such as resort amenities, organized activities, beach towels and more.
Additional Terms
When traveling to Mexico the participants MUST spend their first night in Mexico at the Sandos Resort or this promotion will be voided. This offer can NOT be used consecutively with any other resort stays in Mexico.
ALL Travel agents, owners or employees of the Resorts (or their family members) or vacation ownership industry employees are excluded from this offer.
Individuals who have attended or will attend a presentation in another hotel for 30 days before or 30 days after their stay at the resort are excluded from this offer.
Individuals who will be attending Weddings or Conventions during their stay are excluded from this offer.
Any person whose name is not the original name on the reservation is not a qualified participant.
Resort Vacations International holds no discretion over the eligibility requirements, qualifications, or resort fees. The eligibility requirements have been set forth by the resort developer and are a must for participation in the resort preview. These requirements may change without notice.
Reschedule Policy
You are welcome to reschedule or make changes to your reservation without a penalty if change request is received at least 20 days prior to your scheduled arrival, except when travel dates are during major US Holidays, special events, & March Spring Break change request must be received at least 30 days prior to your scheduled arrival. Any changes made within 20-30 days of your scheduled arrival will incur a 2-night charge of $199 per night. You have 12 months to use your vacation package. All change requests are based solely on hotel room availability.